RESOURCES / RESOURCES

48PEGASUS support and learning resources

Choose support guidance for an existing issue, learning material for a technical decision, or templates for preparing your own project notes. Each route has a different purpose; none of these pages is a live application demonstration.

Prepare or investigate a support question

Support Center routes you to Getting Started, Project & Service Support, Account & Access Help and Troubleshooting. Use those pages to organize the affected system, observed behavior and relevant context before seeking help.

Open Support Center

Understand a concept or workflow

Learning brings together a requirements-writing guide, a configuration-versus-integration-versus-custom-build explanation, a fictional intake-to-approval walkthrough and a business systems glossary.

Explore Learning

Start with a usable template

Resource Library contains four on-page templates: a project brief, workflow and exception map, acceptance test record, and decision and change log. Copy the prompts into your own document; no download or registration is required to read them.

View Project Planning Templates

Choose the right contact route

For a new project, general question, collaboration or existing engagement, use Contact to find the relevant inquiry route. Keep passwords, access tokens and sensitive records out of a general message.

View Contact Options

48PEGASUS

Technology Solutions & Business Services